Afrox would like to confirm the current shortage of acetylene will persist at least until end June 2019. Customers can be assured that we are taking every measure possible to resolve the situation and expedite the importation of the carbide raw material and resumption of acetylene production at our acetylene production plants. Afrox expects production of acetylene and supply to customers to start normalizing by July 2019.
We would like to take this opportunity to reaffirm our commitment to resume full supply of acetylene as soon as possible. Acetylene is and will remain the gas fuel of choice for cutting and brazing applications and we remain committed to ensuring acetylene continues to be included in Afrox’s product offerings into the future.
Please accept our sincere apologies for any inconvenience caused and we will keep you regularly informed as we work to normalize the production and supply of acetylene.
Please call our customer service center 0860 020202 or your appointed account manager with any further questions